Support
We're here to help. Browse the topics below or reach out directly.
Getting Started
New to Shuttergen? Start by creating a project and uploading your brand assets. Our onboarding flow will guide you through connecting your accounts, selecting an avatar, and generating your first ad in minutes.
Account & Billing
Manage your subscription, update payment details, or view invoices from the Settings page inside your dashboard. For billing disputes or refund requests, email us at billing@shuttergen.com.
Technical Issues
If you encounter a bug or unexpected behavior, please include the steps to reproduce it along with your browser and operating system details when contacting us. Screenshots or screen recordings are also helpful. Reach our technical team at support@shuttergen.com.
Feature Requests
We actively collect feedback to shape the Shuttergen roadmap. If there's a feature you'd love to see, let us know via the in-app feedback form or by emailing feedback@shuttergen.com.
Contact Us
For all other enquiries, please use our contact page or email us at hello@shuttergen.com. We aim to respond within one business day.