Terms of Service

Last updated October 26, 2025.

1. Agreement

Shuttergen (“we,” “us,” or “our”) provides an AI-powered platform that helps brands generate on-brand avatars, product imagery, and marketing videos (“Services”). By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Services. You are responsible for ensuring that your use of the Services complies with all laws, rules, and regulations applicable to you, including advertising and intellectual property laws in your jurisdiction.

3. Accounts and Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. Notify us immediately at support@shuttergen.com if you suspect unauthorized access. We may suspend or terminate your account if we believe your use violates these terms or poses risk to the platform or other users.

4. Use of the Services

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services to create AI-generated avatars, photos, and videos for your brand campaigns. You must not: (a) reverse engineer, decompile, or disassemble any portion of the Services; (b) use the Services to infringe or violate the rights of others; (c) interfere with or disrupt the Services; or (d) use output to promote violence, discrimination, or unlawful activity. We may impose technical limits on usage to ensure fair access.

5. Content Ownership

You retain all rights to brand assets, product imagery, and other materials you upload (“Customer Content”). By submitting Customer Content, you grant us a worldwide, royalty-free license to host, process, and transmit it as necessary to operate the Services. Subject to your compliance with these terms and payment obligations, we assign to you all rights, title, and interest in the AI-generated output that is produced specifically for your account. We may use aggregated, anonymized data to improve the Services.

6. Brand Compliance and Representations

You represent and warrant that you have the necessary rights to upload Customer Content and to request derivative works through our AI tooling. You are solely responsible for ensuring that generated avatars and marketing assets comply with endorsement guidelines, advertising rules, and internal brand policies. We do not review or approve marketing copy, and the availability of a feature does not constitute legal advice.

7. Fees and Payment

Access to paid functionality requires an active subscription or sufficient credits. Fees are charged in accordance with the pricing presented at the time of purchase and are non-refundable unless otherwise required by law. We may adjust pricing or introduce new plans with notice. If your payment method fails or your account is past due, we may suspend or terminate access to the Services.

8. Confidentiality

We will protect Customer Content and confidential information using commercially reasonable security measures. You agree to keep Shuttergen confidential information—including product roadmaps, benchmarks, and proprietary methodologies—private and to use it only for evaluating or using the Services.

9. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. We do not guarantee that generated content will satisfy regulatory requirements, pass platform moderation, or avoid automated detection systems. You assume all risk for how you use or publish the generated content.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHUTTERGEN AND ITS SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE AMOUNT OF FEES YOU PAID TO US FOR THE SERVICES IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

11. Termination

You may stop using the Services at any time. We may suspend or terminate the Services or your account if you breach these terms, if we are required to do so by law, or if continued operation is no longer commercially viable. Upon termination, your right to access the Services will immediately cease, but sections intended to survive will remain in effect, including those related to ownership, disclaimers, and limitations of liability.

12. Changes to These Terms

We may revise these Terms of Service from time to time. Material changes will be communicated via the product dashboard, email, or other reasonable means. Your continued use of the Services after the effective date of a revision constitutes acceptance of the updated terms.

13. Contact

Questions about these terms? Reach out to us at legal@shuttergen.com. For privacy-related inquiries, please review our Privacy Policy.